Business FAQs

EVENT OVERVIEW

How long will this event run?                                                                                                                                                   
The Barfoot & Thompson World Triathlon Auckland is a 2 day festival that runs from Saturday 28 March until Sunday 29 March 2015. It includes a series of events that will take place during the weekend at the event hub on Queens Wharf. The key race day is Sunday 29 March using the Waterfront/Tamaki Drive course and Auckland CBD courses

How many spectators are expected to attend?
On the key race day (Sunday 29 March) we will be expecting 20 - 30,000 spectators.

How will this event be promoted?
A comprehensive advertising and communication campaign starts mid-March 2015 promoting the event to athletes and spectators to ensure they are well informed on what to do, where to park, and public transport options available during the festival week. We are using a range of electronic display boards, social media channels, online media, PR and outdoor media.
 

ACCESS, PARKING & TRANSPORT

Will traffic lights be operating?
Traffic lights will be turned off at the road closure points during road closure times.  Some affected lights may continue to flash amber. All intersections will be actively managed by Traffic Management staff or Police.

Will pedestrian crossings be manned?
Pedestrian crossings will be manned by experienced race marshals and in high volume areas they will be manned by security guards. There are a number of pedestrian crossings located on course that will be easily identifiable with high visibility flags.

Will pedestrian access be limited during the race?
Pedestrian access across roads will be limited to designated pedestrian crossings only. Pedestrian access along footpaths will not be limited.

Will footpaths still be open?
Yes. Pedestrian access will be maintained on the key race day - Sunday 29 March. 

Will Businesses be able to continue to operate ‘as usual’?
Every effort is being made so all businesses can operate as usual. Please refer to contact details below, if you would like to discuss this further.

When you say a road will have ‘controlled access’ what does that mean exactly?
During designated times Action Traffic personnel will manage vehicle access for businesses requiring access. For a list of roads with controlled access, click here

When you say ‘road closure’ what does that mean?
There will be no vehicle access permitted during designated times.  If you need to get your vehicle in or out, then this is best done during the ‘controlled access’ times. Controlled access times can be found here www.triauckland.co.nz. As a business if you have deliveries that need to be made on Sunday 29 March morning, then they will be able to do this through the ‘controlled access’ points.  Click here to view the 'controlled access' times.

Are there any other traffic restrictions?

Heavy vehicles will have limited access to Queen St and Quay St due to electrical cabling requirements for the TV broadcast of this event. Because of this no heavy vehicles (i.e. trucks) will be able to access Quay St and Queen St from 10pm Saturday 28 March to 10pm Sunday 29 March. If you have planned deliveries to these streets, where possible please arrange for deliveries either on Saturday 28 March or Monday 30 March. Where a Sunday delivery is essential, the best option will be to access the nearest available side street. 

I have a regular rubbish delivery that occurs on Sunday mornings, what shall I do?

If your business is located within the ‘controlled access’ streets, rubbish collection trucks will be able to operate within the controlled access areas. Click here to view the 'controlled access' times.

I have a regular delivery that occurs on Sunday mornings, and I am unable to change this to another day, will they be able to get through?
If your business is located within the ‘controlled access’ streets, then you will need to arrange your delivery before 10am on Sunday 29 March or when the roads re-open at 7pm on Sunday 29 March. Please discuss this with your suppliers, so they can plan your delivery to occur at one of these times.

I park in a carpark building that’s within the closed zone; will I be able to get my car in or out?
If your carpark building is on a closed road, you will not be able to remove your vehicle until roads reopen.

If your carpark building is on a road within the closed zone of the course, you will be able to access your vehicle via the managed access point before 10am Sunday 28 March and after 7pm Sunday 29 March.

There are a number of alternative carparks outside the closed zone. These include off street carparks located at Aotea Square, Atrium Carpark, Britomart, Vector Arena, Fanshawe Street, Wellesley Street, Lower Hobson Street, Hobson Street and Sky City.

Will on street parking be restricted?
Yes there are a number of on-street parking restrictions that will be in place around key race days. Click here to view Auckland CBD Parking restrictions and click here to view Tamaki Drive/Waterfront

Where can my customers park?
During road closures times there are a number of alternative carparks outside the closed zone. These include off street carparks located at Aotea Square, Atrium Carpark, Britomart, Vector Arena, Fanshawe Street, Wellesley Street, Lower Hobson Street, Hobson Street and Sky City.

We have a hotel that is located within the closed zone, how best to manage this with our guests?
We recommend that you notify your guests that the event is being held in the city on Sunday 29 March and advise them of the closest drop off/pick-up location point outside of the event course.

Guests who are checking in on Sunday 29 March will not be able to bring or take-out their vehicles into the streets that are closed. Taxis and shuttles will be able to collect/drop off guests from the closest point outside of the event course.

Is there any impact on public transport on race days Saturday 28 March and Sunday 29 March?
Normal bus services will be diverted to temporary bus stops.  Train and Ferry Services will continue to operate as normal.  For up to date information on bus, train and ferry services including diversions please visit www.at.co.nz.

Will there be information available to us that we can share with our customers/advise our customers about the event/how to access the city etc.?
All road closure and parking restriction information will be available on the event website (www.triauckland.co.nz) for spectators/customers to view.

How will our (regular) customers be encouraged to visit the CBD?
All our advisory information will be communicating that the city is open, and will include helpful information on where to park, how to access the city, and that additional public transport will be put on.
 

The Barfoot & Thompson World Triathlon Auckland Organising Committee would like to thank you in advance for your support of this exciting sporting event.

For the latest course and event information, traffic and roading plans - Please visit our website www.triauckland.co.nz for further information. 

If you have any other queries, please contact:

·         for event related queries call the Event Organisers on 022 1311 843

·         for traffic related queries on event day call 09 630 7200

·         Auckland Council on 09 301 0101, 7 days a week

-        for transport related enquiries call Auckland Transport on 09 366 6400